Frequently Asked Questions

Choosing the right wiper blades

Will these wipers fit my car?

We’ve spent hundreds of hours researching and testing every car model listed on our site to ensure that the wipers listed will fit your car perfectly. We have thousands of happy customers, you can read their reviews here.

We also constantly update our database as new models are released, and based on our customer's feedback too.

If you have any doubts, feel free to contact us and we’ll be happy to help!

EDIT EDIT

Mine is a Luxury, Sports, Executive, Active 2.0iL etc. version of this car... will these wipers still fit?

Yes, they sure will! As long as you have chosen the correct basic details of your car, the wipers will fit regardless of the badge, trim or spec level of the model.

If you still have any doubts, feel free to contact us and we’ll be happy to help.

I can't find my car/ bus/ van/ truck/ tractor/ grader/ header/ bobcat listed on your website... please help?

We'd love to help out! If you can't find your car or van listed on our website, just get in touch and let us know so we can add it for you.

While we focus on passenger and light commercial vehicles, we can always help check the wiper blade specs on your bus, van, truck, tractor, grader, header or bobcat etc!

Send us your vehicle details, and our friendly customer support team will reply shortly with more info.

Will these wipers work with a rain-sensing windscreen?

Yes, absolutely. The rain-detection technology is housed inside the windscreen, separate to the wiper blades.

We guarantee our wiper blades will work perfectly if your car has a rain-sensing windscreen.

Products

What are your wipers made of?

Our wipers are made of premium natural rubber embedded with Teflon®, steel, and rubberised plastic. After extensive testing, we’ve found these are by far the best option for local Australian conditions.

Read more about our products.

Will these wipers be exactly the same as the original/ genuine/ OEM/ factory parts?

Our customers frequently tell us that our wipers are as good as, or better than their original factory wipers, you can read their reviews here.

Our wipers will definitely fit and work well, however, in some cases they’ll look just a little different to your originals (in a good way!)

For most vehicles, we supply our Aeroflex® wiper blades.

Some other names that this type of wiper blade is known as is ‘Beam style’, ‘Euro-style’ or ‘Aero-style’. These are the most modern type of wiper blade, and contain a pre-tensioned steel beam and aerodynamic shape. From the different types of wipers out there, these are the clear leaders in terms of performance and durability.

Ours may look a little different to your original wipers if your car currently has older metal-style wipers, or bulky hybrid-style wipers fitted, but we guarantee they’ll fit perfectly and do a great job!

Is Aeroflex® your own trademark?

Yes, Aeroflex® is our trademark and it refers to our wiper blades, designed with a pre-tensioned steel beam and aerodynamic shape.

This is opposed to other wiper blade styles including the older metal-style, bulkier hybrid-style or the confusing multi-fit style wipers.

Read more about our products here.

My account

Can I create a customer account?

Yes, you can create a customer account here.

You can track your parcels, view your order history and manage your billing and shipping addresses.

I can’t log in to my account? I’ve forgotten my password.

Easy! Simply click on the ‘Forgot My Password' link on our accounts login page.

If this advice doesn't help, please contact us so we can assist.

About Wipertech

Where is Wipertech based?

Wipertech is an Australian business based in Melbourne. Founded by two friends, just over 10 years ago, Wipertech makes buying new wipers simple.

We offer free express shipping all over NZ!

What’s special about Wipertech blades?

We manufacture our blades to the highest possible standards and take a lot of pride in the quality and performance of all our products.

We use premium natural rubber embedded with Teflon® in all our blades. Read more about our products here.

All our products come with a 100-day test drive (with free returns) and are backed by a comprehensive 1-year warranty, where we’ll happily replace or refund your order if you have any issues.

Do you just sell wiper blades?

Yes, we just sell wiper blades at the moment!

Looking after your wiper blades

When should I change my wipers?

All wipers should be changed at least once a year at a minimum.

RACV, one of New Zealand's top motoring authorities, recommends that you change your wipers every 6-months, as well as check for signs of wear such as cracks in the rubber every month or so.

Wipers wear out when used and will perish over time from sun exposure.

Streaking, squeaking or smearing on the windscreen are signs your blades are in need of replacement.

Autumn is a great time to change your wipers, as they’ve usually deteriorated from sun exposure over summer and will ensure they’re up to the job as it begins to rain more in the Winter months.

We expect our wipers to perform well for 12-months, but changing them at least once a year ensures the best possible performance and safety.

How can I maintain the best possible performance from my wipers?

Keeping your windscreen clean is the best way to maintain wiper performance.

We recommend regularly cleaning your windscreen with warm water, as well as cleaning the rubber wiper blades themselves to ensure your windscreen stays streak-free.

How to order

How can I pay?

You can pay securely via our checkout using PayPal, MasterCard, Visa and Amercian Express.

How do I apply a discount coupon?

Discount coupons can be entered at the cart page (one step before the checkout).

If you’re unable to apply a coupon, or have forgotten to, simply contact us and we’ll be happy to refund you the difference on your purchase.

Just a friendly word of caution: Wipertech are not running promotions via Ozsavingspro. We advise that you avoid this website, it is not legitimate.

Can I pick up or buy them in store?

At the moment you can find Wipertech products exclusively online.

However, we offer free and fast shipping all over New Zealand. This includes PO Boxes, residential and workplace addresses.

If you want them fast, you also have the option to upgrade to express post.

You can purchase online with confidence, read about our 100-day Test-drive offer here.

Can I get a tax invoice?

Yes, good news! You can find a tax invoice attached to your order confirmation email.

Can’t find it? No worries, simply contact us and we’ll be happy to email you a copy

My wiper blades are out of stock... what do I do now?

On the off-chance the wiper blades you need are out of stock, you can sign up for a back-in-stock notification on the product page and we'll keep you updated with an ETA!

Shipping & Delivery

How much will shipping cost?

Express shipping is FREE on all NZ orders.

How will my wipers be sent?

We use special custom packaging designed specifically to fit and protect wiper blades. Rest assured knowing they’ll be in tip-top condition when they arrive.

All orders are sent via Australia Post's International Express Service (ECI), parcels are handled by New Zealand Post once they arrive in NZ.

Can you leave them at my front door?

All our shipments require a signature on delivery, we do this to ensure your parcel is delivered safely.

If no one is at home to sign for the delivery, it will be redirected to an NZ Post parcel pick-up point.

When will my wipers be dispatched?

Orders placed before 3 pm NZT on business days will be dispatched on the same day.

Order placed after 3 pm NZT will be dispatched on the next business day.

How long will my order take to arrive?

Orders received before 3 pm NZT will be dispatched on the same day.

FREE express shipping = 3-4 business days.

How can I track my order?

Shortly after dispatching your order, we send you a Shipment Confirmation email with an Australia Post tracking link. By clicking the link, you’ll be able to view detailed shipping updates.

You can also log in or create a customer account to view your tracking information at any time.

Do you ship internationally?

At the moment we offer free shipping anywhere in New Zealand and Australia.

Australian customers, please visit our AU website here.

Live outside of Australia or New Zealand, and interested in our wiper blades? Get in touch and let us know!

Installing your new wiper blades

How do I uninstall my old wiper blades?

When browsing for a car on our website, you'll find installation videos on the page which demonstrate how to remove your old wiper blades. Use our search tool to find the car you need, and scroll down to see the installation video.

When you order, we also send a convenient email with an installation video link and step-by-step instructions too.

If you'd like personal assistance anytime, please don't hesitate to get in touch with us- we are always happy to help!

How do I install my new wiper blades?

Great news, our wiper blades are really easy to install. With our short step-by-step installation videos, it should only take you a couple of minutes at most.

We’ve created installation videos for every wiper we sell to make fitting them as easy as possible.

When you place an order with us, we email you a convenient link to these installation videos, along with step-by-step instructions.

You can also find these on our website by searching for your particular vehicle via our homepage here.

Otherwise, we’re here to help, so if you get stuck you can always ask us for help!

Do you have any windscreen cleaning tips or tricks?

We recommend you regularly clean your windscreen with warm water, as well as clean the rubber blades themselves to ensure your wipers can perform well.

You can find more wiper care tips here.

Warranty, Returns & replacements

What happens if I accidentally order for the wrong make, model, body type or year?

Not to worry, we can help!

Just get in touch with us so we can work out what we need to send you as a replacement, free of charge.

I can't fit these new wiper blades... what next?

If the wipers we send you don't fit or perform as expected, please contact us and we’ll be happy to troubleshoot your order with advice, free replacements or a refund.

All our wiper blades are covered by a 1-year warranty.

We are currently the only after-market wiper blade retailer to offer a comprehensive warranty that covers fitment and performance issues, as well as general wear-and-tear. We are proud to offer a warranty that goes above-and-beyond Australian consumer law requirements.

You can find more info on our warranty here.

Can I return my wipers?

All our wipers come with a 100-day test drive where you’re welcome to return them for a full refund or exchange for any reason, within 100 days of your purchase (we’ll even cover shipping).

Just make sure to contact us if you would like to return products for any reason.

If you have any issues related to fitment or performance up until 1-year from purchase, you’ll be covered under our warranty.

How do I return my wipers?

Please contact us to arrange a return.

You can read more about our returns policy here.

Help

Still haven't found what you're looking for?

We'd love to hear from you, let us know if there's something you can't find on our site so we can help you out.

Find premium wiper blades for my car

Find perfect-fitting, premium-quality wiper blades for your car

Need help? Click here

Are the wipers you need out-of-stock or not shown here?

Have no fear! More than likely we'll still have the right wipers for you. We add new vehicles all the time. Let us know what you're after and we'll see what we can do!

 
 
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